PRIVACY POLICY

The following information provides a simple overview of what happens to your personal data when you visit this website or contact us. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy below.

WHO IS RESPONSIBLE FOR DATA COLLECTION ON THIS WEBSITE?

Data processing on this website is carried out by the website operator CONSiGO Tobias Dier and Verena Dier GbR (hereinafter referred to as "CONSiGO"). Contact details can be found in the section "Information on the responsible body" in this privacy policy.

HOSTING

We host the content of our website with the provider: IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter "IONOS"). When you visit our website, IONOS collects various log files, including your IP address. For details, please refer to the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Article 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website possible. If corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

Data processing agreement: We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a legally required agreement under data protection law, which ensures that the service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

ANALYSIS TOOLS AND THIRD-PARTY TOOLS

When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done using so-called analytics programs. You can find detailed information in the following privacy policy.

WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?

You have the right to obtain information free of charge at any time regarding the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority. Detailed information on this can be found in this privacy policy.

Additionally, you can contact us at any time regarding data protection.

1. GENERAL INFORMATION AND MANDATORY INFORMATION

DATA PROTECTION

We, CONSiGO Tobias Dier & Verena Dier GbR, as operators of this website, take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

NOTICE REGARDING THE RESPONSIBLE PARTY

The responsible body for data processing on this website is:

I'm with Tobias Dier & Verena Dier GbR

Lehnestraße 46

12621 Berlin

Telephone: 49. (0)172.8484767

E-Mail: dier@cons-i-go.de

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

HOW DO WE COLLECT YOUR DATA?

When you use this website or contact us (via a real estate portal), various personal data are collected. Personal data is data that can be used to identify you personally, such as email address, first name, last name, address, telephone number, IP address, etc. – hereinafter referred to as “data” or “personal data”.

Your data is collected, firstly, because you provide it to us. This could include, for example, data that you enter into a contact form (if available) or provide to us by email, telephone, or in person.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website. Some technical data is collected to ensure the website functions correctly. Other personal data, which is automatically transmitted by users' internet browsers when they access our website (such as the shortened IP address, name of the accessed page, date and time of access, referring URL, etc.), can be used to analyze your user behavior. This is done primarily using cookies and so-called analytics programs. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools.

Please note that data transmission over the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

WHAT DO WE USE YOUR DATA FOR?

Some data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.

If you send us inquiries via (real estate) portal, contact form (if available), email, telephone or in person, your data will also be stored by us for the purpose of PROCESSING THE INQUIRY, for the purpose of REAL ESTATE BROKERAGE, for ADVERTISING current real estate offers or our services, for sending INVITATIONS and EVENT ANNOUNCEMENTS and/or for the INITIAL AND PROCESSING OF CONSULTING ASSIGNMENTS in the area of our SERVICES listed on the website.

STORAGE PERIOD

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you submit a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted, provided we have no other legally permissible grounds for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the data will be deleted once these grounds cease to apply.

GENERAL INFORMATION ON THE LEGAL BASIS OF DATA PROCESSING

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR if special categories of data pursuant to Article 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Article 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), data processing additionally takes place on the basis of Section 25(1) of the German Telecommunications and Telemedia Data Protection Act (TTDSG). You can withdraw your consent at any time.

If your data is required for the performance of a contract or for taking steps prior to entering into a contract, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, we process your data if it is necessary for compliance with a legal obligation, on the basis of Article 6(1)(c) GDPR. Data processing may also be based on our legitimate interests pursuant to Article 6(1)(f) GDPR. The applicable legal bases in each individual case are explained in the following paragraphs of this privacy policy.

We process your data electronically, in particular by collecting, organizing, storing, processing, modifying, selecting, extracting, comparing, communicating, advising, blocking, deleting and destroying it.

This processing is carried out exclusively by CONSiGO and, where applicable, by third parties, such as contractual partners (sellers, landlords, property management companies, etc.) as well as real estate software providers, IT service providers, and hosting providers to whom we have outsourced services within the framework of commissioned data processing. Your data will not be disclosed to any other third parties without your consent.

NOTICE REGARDING THE TRANSFER OF DATA TO NON-EEA COUNTRIES, IN PARTICULAR THE USA

The servers and tools used by CONSiGO are primarily located in Germany/within the European Union. In cases where personal data is transferred via the aforementioned third parties to countries that do not offer the same level of data protection, and you have not explicitly consented to the data transfer, we ensure that certain contractual obligations are agreed upon with each service provider to the best of our ability in accordance with applicable data protection law, unless we can rely on other legal grounds for the transfer of personal data.

Additionally, we may use tools from companies based in the USA or other third countries that do not offer adequate data protection standards as part of order processing. If these tools are active, your personal data may be transferred to and processed in these third countries.

Please note that a level of data protection comparable to that of the EU cannot be guaranteed in these countries. For example, US companies are obligated to disclose personal data to security authorities without you, as the data subject, having any legal recourse. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) process, analyze, and permanently store your data located on US servers for surveillance purposes. We have no control over these processing activities.

REVOCATION OF YOUR CONSENT TO DATA PROCESSING

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal notification by email to dier@cons-i-go.de is sufficient. The legality of data processing carried out before the revocation remains unaffected by the revocation.

RIGHT TO OBJECT TO DATA COLLECTION IN SPECIAL CASES AND TO DIRECT MARKETING (ART. 21 GDPR)

If data processing is based on Article 6(1)(e) or (f) GDPR, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you, including profiling based on those provisions. The specific legal basis for processing can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims (objection pursuant to Article 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be processed for direct marketing purposes (objection pursuant to Article 21(2) GDPR).

RIGHT TO LODGE A COMPLAINT WITH THE COMPETENT SUPERVISORY AUTHORITY

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Link to the complaint form (nationwide in Germany):

https://formulare.bfdi.bund.de/lip/form/display.do?$context=5ED50CFEC33CBD3F0D92

or: Berlin Commissioner for Data Protection and Freedom of Information:

Alt-Moabit 59-61, 10555 Berlin, Telephone: 030/138 89-0 , E-Mail: mailbox@datenschutz-berlin.de

Homepage: https://www.datenschutz-berlin.de

RIGHT TO DATA PORTABILITY

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.

INFORMATION, CORRECTION, DELETION

The data you provide via email, telephone, or in person will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.

Under applicable law, you have the right to request information, free of charge, about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as the right to rectification or erasure of this data. You can contact us at any time with regard to this and any other questions concerning personal data.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restrict processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification process, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you require it for the establishment, exercise or defense of legal claims, you have the right to request restriction of processing of your personal data instead of erasure.
• If you have objected to processing pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from being stored – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser's address bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Objection to advertising emails

The use of contact details published as part of the legal notice for sending unsolicited advertising and informational materials is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

2. DATA COLLECTION ON OUR WEBSITE

COOKIES

Our website uses so-called "cookies." Cookies are small data packets and do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after you leave our website. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites.

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., displaying videos). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are necessary for carrying out electronic communication, providing certain functions you have requested, or optimizing the website (e.g., cookies for measuring website traffic) (necessary cookies) are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically flawless and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Article 6(1)(a) GDPR and Section 25(1) TTDSG); this consent can be revoked at any time.

You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to accept cookies in certain cases or to generally reject them, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website. You can find information about which cookies and services are used on this website in this privacy policy.

CONSENT WITH USERCENTRICS

This website uses Usercentrics' consent technology to obtain your consent to the storage of certain cookies on your device or the use of certain technologies and to document this in accordance with data protection regulations. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany. Website:

https://usercentrics.com/de (hereinafter referred to as “Usercentrics”).

When you visit our website, the following personal data will be transferred to Usercentrics:

• Your consent(s) or the withdrawal of your consent(s)
• Your IP address
• Information about your browser
• Information about your device
• Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser to associate your given consents and their revocations with you. The data collected in this way is stored until you request its deletion, delete the Usercentrics cookie yourself, or the purpose for data storage no longer applies. Mandatory legal retention obligations remain unaffected. Usercentrics is used to obtain the legally required consents for the use of certain technologies. The legal basis for this is Article 6(1)(c) GDPR.

USE OF IONOS WebAnalytics

This website uses the analytics services of IONOS WebAnalytics (hereinafter: "IONOS"). The provider is 1&1 IONOS SE, Elgendorfer Straße 57, D – 56410 Montabaur. As part of the analysis with IONOS, visitor numbers and behavior (e.g., number of page views, duration of a website visit, bounce rates), visitor sources (i.e., the website from which the visitor came), visitor locations, and technical data (browser and operating system versions) are analyzed. For this purpose, IONOS stores the following data in particular:

• Referrer (previously visited website)
• requested website or file
• Browser type and browser version
• Operating system used
• Device type used
• Time of access
• IP address in anonymized form (used only to determine the location of access)

According to IONOS, data collection is completely anonymized, meaning it cannot be traced back to individual persons. IONOS WebAnalytics does not use cookies.

The data is stored and analyzed based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the statistical analysis of user behavior in order to optimize both its website and its advertising. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telecommunications and Telemedia Data Protection Act (TTDSG), insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

For further information on data collection and processing by IONOS WebAnalytics, please refer to the IONOS privacy policy at the following link: https://www.ionos.de/terms-gtc/datenschutzerklaerung

USE OF SCRIPT LIBRARIES (Google Web Fonts)

To ensure our content is displayed correctly and attractively in every browser, we may use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) for this website. Google Web Fonts are transferred to your browser's cache so they only need to be loaded once. If your browser does not support Google Web Fonts or blocks access to them, the content will be displayed in a standard font.

When script or font libraries are accessed, a connection is automatically established with the library's operator. Theoretically, this operator could collect data. Currently, it is unknown whether and for what purpose the operators of these libraries actually collect data.

Here you can find the privacy policy of the operator of the Google library: https://www.google.com/policies/privacy.

DATA COLLECTION BY THIRD PARTIES

This policy only covers the use and disclosure of data we collect from you. If you post data on other websites or disclose it to third parties online, other terms and conditions may apply. Therefore, always read the terms and conditions and privacy policies carefully before disclosing any data.

This privacy policy does not apply to the business practices of companies that we do not own or control, or to individuals other than our employees and staff, including third parties to whom we disclose this data as described in this privacy policy.

3. DATA COLLECTION AND PROCESSING ACROSS DIFFERENT COMMUNICATION CHANNELS

INQUIRIES VIA EMAIL, TELEPHONE OR VIA PORTALS

When you contact us by email, telephone, or (real estate) portals, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been obtained; you may withdraw your consent at any time.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

OPTIONAL COMMUNICATION VIA WHATSAPP

If you wish, we can use the instant messaging service WhatsApp to communicate with you. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication is end-to-end encrypted (peer-to-peer), preventing WhatsApp or other third parties from accessing the content of the communication. However, WhatsApp does have access to metadata generated during the communication process (e.g., sender, recipient, and time). We would also like to point out that, according to WhatsApp, it shares its users' personal data with its US-based parent company, Meta. Further details on data processing can be found in WhatsApp's privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

The use of WhatsApp is based on our legitimate interest in communicating with customers, prospective customers, and other business and contractual partners as quickly and effectively as possible (Art. 6 para. 1 lit. f GDPR). If corresponding consent has been requested, data processing is carried out exclusively on the basis of this consent; this consent can be revoked at any time with effect for the future.

The communication content exchanged between you and us on WhatsApp remains with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected. We have configured our WhatsApp accounts so that there is no automatic data synchronization with the address book on the smartphones in use.

OPTIONAL AUDIO AND VIDEO CONFERENCES

Data processing

For communication with our customers, we also use online conferencing tools when necessary and with your explicit consent. The specific tools we use are listed below. When you communicate with us via video or audio conference over the internet, your personal data will be collected and processed by us and the provider of the respective conferencing tool.

The conference tools collect all data that you provide/use to access the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, the start and end times of your participation, the number of participants, and other "contextual information" related to the communication process (metadata).

Furthermore, the tool provider processes all technical data necessary for handling online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded, or otherwise made available within the tool, it will also be stored on the tool provider's servers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.

Please note that we do not have full control over the data processing operations of the tools used. Our options are largely determined by the respective provider's company policy. Further information on data processing by the conference tools can be found in the privacy policies of the respective tools, which we have listed below this text.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing business partners or to offer certain services to our customers (Art. 6 para. 1 lit. b GDPR). Furthermore, the use of these tools serves to generally simplify and expedite communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Where consent has been requested, the use of the relevant tools is based on this consent; this consent can be revoked at any time with effect for the future.

Storage duration

The data we collect directly via video and conferencing tools will be deleted from our systems as soon as you request its deletion, withdraw your consent to its storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.

We have no control over how long your data is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference tools used

Team Viewer 

The provider is TeamViewer Germany GmbH, Jahnstr. 30, 73037 Göppingen. For details on data processing, please refer to TeamViewer's privacy policy: https://www.teamviewer.com/de/datenschutzerklaerung.

Google Meet

We use Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on data processing, please see Google's privacy policy: https://policies.google.com/privacy?hl=de

and from Google Meet https://support.google.com/meet/answer/9852160?hl=de&ref_topic=10632347

NEWSLETTER

We send out newsletters at irregular intervals. You will only receive these based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of your data, your email address, and its use for sending the newsletter at any time, for example, via the "NeverAgainCONSiGO" link in the newsletter or our email signature. The legality of data processing operations already carried out remains unaffected by the revocation. The data you provide to us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe or when the purpose for which the newsletter was collected no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Data stored by us for other purposes remains unaffected.

After you unsubscribe from our newsletter mailing list, your email address may be stored on a blacklist by us or our newsletter service provider if this is necessary to prevent future mailings. The data on the blacklist will only be used for this purpose and will not be combined with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage on the blacklist is not time-limited. You can object to this storage if your interests outweigh our legitimate interest.

Quellverweis: eRecht24